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About the property
Popularity



Main services
* Some services may carry an extra charge.
Guest reviews
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Information about the area
Mexico City, MexicoWith a stay at Sheraton Mexico City Maria Isabel Hotel, you'll be centrally located in Mexico City, steps from U.S. Embassy and within a 5-minute walk of Angel of Independence Monument. This hotel is 0.4 mi (0.6 km) from British Embassy and 0.4 mi (0.7 km) from Diana the Huntress Fountain.
What’s nearby
- U.S. Embassy - 0.1 km / 0.1 mi
- Paseo de la Reforma - 0.2 km / 0.1 mi
- Angel of Independence Monument - 0.3 km / 0.2 mi
- British Embassy - 0.4 km / 0.2 mi
- Reforma 222 - 0.6 km / 0.4 mi
- Diana the Huntress Fountain - 0.7 km / 0.4 mi
Getting around
- (MEX) Ciudad de Mexico, Licenciado Benito Juarez Intl, MX - 10.02 km
- (NLU) Mexico City, AIFA - Aeropuerto Internacional Felipe Ángeles , MX - 39.88 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Family rooms
- Heating
- Non-smoking throughout
- Pets allowed
- Paid WiFi
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Activities
- Tennis court
- Sauna
- Fitness centre
- Solarium
Services
- Barber/beauty shop
- 24-hour front desk
- Room service
- Car hire
- Meeting/banquet facilities
- Concierge service
- Dry cleaning
- Tour desk
- Laundry
- Business centre
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Restaurant
- Bar
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
Outdoors
- Outdoor pool
- Terrace
- Outdoor pool (all year)
Parking
- Electric vehicle charging station
- Parking
- Parking on site
Accessibility
- Wheelchair accessible
Pool and wellness
- Rooftop pool
- Swimming Pool
- Swimming pool
Languages
- English
- Español
About the rooms
The accommodation has 768 rooms:
General
- Air conditioning
Media & Technology
- Flat-screen TV
Physical distancing
- Single-room air conditioning for guest accommodation
View
- View
About the pools
The accommodation has 1 pool:
Location
OutdoorRestaurants
Restaurante #1
- Access for guests and visitors
- No reservation required
Ristorante Amici
- Access for guests and visitors
- No reservation required
Sushi Bar @ Link
- Access for guests and visitors
- No reservation required
Manhattan Deli
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
Reservation not possibleCost
- US$11.50 per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- US$11.00 per day
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are allowed. Charges may be applicable.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots are not available at this property.Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.Important information
Optional fees
- Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
- Fee for in-room wireless internet: MXN 199 per night (rates may vary)
- Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
- Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
- Valet parking fee: MXN 200 per day
- Pet fee: MXN 2085.92 per pet, per stay plus MXN 1300 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).